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- The Unsubscribe Upside Down ... [šU]
The Unsubscribe Upside Down ... [šU]
where bad numbers aren't actually bad
Tis the season where every business owner quietly opens their analytics tabā¦
& immediately wonders if they shouldāve just stayed in bed.
Everywhere you look: countdowns, dashboards, ālast push of the year!ā pep talks.
But honestly?
Most people Iām talking to arenāt fired up ⦠theyāre totally fried.
Some are powering through the home stretch
While others are throwing their hands up in defeat thinking,
āwelp ⦠maybe next yearā
But weāre forgetting the numbers arenāt telling the whole story.
Hereās the love/hate relationship reality with stats ā¦
& as I see it heading into the last month of 2025
ā Some things are great
ā Others totally suck
ā & most of it is āmehā
In other words ⦠welcome to entrepreneurship ⦠the āmehā middle ground
1 bad number isnāt a sinking ship
If my newsletter dashboard had a theme this month, it was Stranger Things⦠because those unsubscribes definitely tried to drag me straight into the Upside Down
⦠everything looked dark, messy, & way worse than it actually was.

photo of Finn Wolfhard (Mike Wheeler) by ME performing with his band, Calpurnia
So Iām obviously nowhere near ANY of my subscriber Goldilocks Goals for this year.
I wish I could say the unsubscribes donāt bother me.
But every time I see a ā-ā next to a number, my stomach does an annoying little drop.
Itās not because I equate subscribers with my worth
but because it leaves me wondering, āWhat did I do to make them leave?ā
⦠logically, I get theyāre maybe not a good fit ā¦
but itās the emotions that hit us in the feels first.
Now usually, Iām a big advocate in starting with the good news first ā¦
But Iām making an exception to that rule because
Despite the subscriber freefall ā¦
The newsletterās quietly turned into an overachiever.

Giphy
Itās true ⦠hereās why
Success is never just 1 thing
My income from 1 part of the newsletter increased 61.9% over October
⦠honestly shocking given the subscriber situation

& just that 1 income stream alone is doing 400% above my total target for the newsletter.
It also had 3 other income streams since the launch
2 I didnāt plan on but ever so glad they crashed the party!
How about those open & click rates?
Among the highest in the beehiiv network ā¦
Thatās something I didnāt even plan on tracking!

so yeah ⦠the subscriber count looks like it fell down a flight of stairs

But the rest?
Those numbers showed up like a surprise super-sized McDonaldās meal
Same month
Same business
Same thing
Itās proof that the numbers are never telling the full storyā¦
Theyāre telling a story ...
But itās all depending on what youāre looking at
Making business stats make sense
Then thereās income as a whole ā¦
Like the newsletter subscribers, my client count went down for 2025
Again, many would look at that alone & think ⦠FAIL
But hereās what you find when you dig a little deeper ā¦
ā Iām 21.7% ahead of 2024ās total income
ā & expenses dropped 20.6%
Both good things, unless youāre allergic to paying taxes!
The point is ā¦
Itās easy to find good & bad in the exact same thing
While the numbers & goals we have can be a problem
Itās the stories we attach to them that either keeps us moving or shuts us down
āit dependsā
I had a call yesterday with someone trying to sell me somethingā¦
They talked about goals
ā whatās your income target?
ā how many new clients do you want every month?
I took a bit of pleasure in constantly saying ⦠āit dependsā
not to be difficult for difficultās sake ā¦
But when you think about it ā¦
The bigger the project, the greater the time commitment ⦠& the higher the paycheck
⦠which means fewer clients
A year-long Fractional CMO contract looks nothing like a quick campaign review.
& if you do want both more clients & more income?
Add a new goal: support staff ⦠so you donāt become a crispy little burnout pancake.
pro tip:
Aiming for fewer clients, not more.
That doesnāt mean putting all your eggs in a 1-client bucket ā¦
Just better-fit clients with deeper work, better pay ā¦
So you spend fewer hours chasing leads
āSMARTā goals are dumb
The most common goal-setting acronym ā¦
S.M.A.R.T
Specific
Measurable
Achievable
Relevant
Time-based
SMART goals sound great in theory ā¦
until you realize they push you to obsess over the one thing you cannot force.
outcomes
You canāt force a click.
You canāt force a sale.
You canāt force a human to care.
But you can control what you produce, who you talk to, how often you show up,
& how clearly you communicate value.
If your SMART goals donāt make room for that, theyāre not smart ā¦
Theyāre a trap.

Thereās only 2 things you can controlā¦
ā your actions
ā your reactions
You canāt force someone to hire you.
not with content
not with pricing
definitely not with manifesting.
What you CAN control is your effort, your actions, your offers & how you show up
You canāt control how much money you make
You CAN control what you charge & the time commitment to deliver results.
Want to earn $100,000?
ā A $10 / month membership sounds āeasierā to sell because itās more āaffordable.ā
But that also means you need 834 people in your community
ā A $1,000 / month consulting retainer sounds āexpensive for my audienceā
But you need 9 people to say yes to a year of your help
When youāre just getting started, is it āeasierā to find 9 people to help 1-on-1
or 834 in a group setting (that needs more maintenance than 1-on-1)
SMART goals donāt tend to talk about focusing on goals YOU CONTROL ā¦
We tend to target outcomes instead of actions.
Your actions should be based on things you have control over ā¦
& give you momentum instead of a lot of motion
We can use the framework
but we need more numbers
Think of it as a Triple Threat Goal
1 number is a fixed point in time
2 give you a range
3 create a trend
Now ⦠is that trend something you have control over?
ā # of subscribers
ā monthly income
ā
how often you talk about the newsletter
ā
to who
ā
where
ā
what content is included in the newsletter
at this point youāre ready to stop readingā¦
youāre thinking, thatās waaaaay too many numbers!
too many numbers give you hives

I appreciate the thought of having to track all those numbers feels like a horror-filled job
& youāre starting a business to do the thing that lights you up
not to dedicate your time to number-crunching stats
The good news is you donāt actually have to track them all
But when you look at your goals & youāre not on target
It canāt be about ājust do moreā of the same
You donāt need to track every number, all the time.
Youāre not trying to recreate the High Potential murder board on your wall.

But you do need to know the right numbers to look at when things arenāt working.
Otherwise youāre running around in the dark, blaming the wrong monster,
& wondering why your goals keep slipping through your fingers.
Because when youāre off-track, you donāt actually need motivation.
You need diagnostics.
Itās NOT:
ā āDo more.ā
ā āTry harder.ā
ā āWork faster.ā
But:
ā Where exactly is the breakdown happening?
ā What part of the system isnāt doing its job?
ā Which action is actually moving the needle⦠& whatās just sucking up my time?
If you donāt have the numbers, you canāt answer those questions.
& if you canāt answer those questions, you default to the most exhausting (& least effective) business strategy:
guessing
You donāt need a spreadsheet empire.
You just need a few key signals so you can stop throwing spaghetti at the wall & start fixing the right thing on purpose.
Once you see where the real leak is, the pressure falls off your shoulders.
Not because the goal is smaller ā
But because you finally know where to aim.
For me, the slippery subscriber slide came because:
ā I didnāt talk about it enough
ā & the people I shared it with DID share with their audience
ā but they werenāt the āright fitā so they left
Everyone like you ⦠that stuck around & stayed engaged
ā helped me clarify who my ideal audience is
ā where to find them
ā & what to share with them
As I change my actions, the outcomes should improve
& when you finally see the real reason youāre off track, the answer is to
āfix the thing thatās already right in front of youā.
keep it in your pants ā¦
Your wallet that is!
Before clicking ābuy nowā on yet another course or book (your Black Friday cart was already concerning!) ⦠pause.
Take a few minutes to look at what you already have
Because I promise you ⦠youāre sitting on more answers than you have questions for.
ā what do you have access to that you need - right now - you can learn from
ā then implement for your business
ā & share it in a way thatās relevant for your own audience?
3 reminders heading into the end of the year:
1 - Your worst metric isnāt your identity.
2 - Your best metric doesnāt tell the whole story.
3 - Your momentum is built from actions, not analytics.
Because you donāt need to āknow-it-allā ⦠not before, during, or after
You just need to do the next thing you can control.
How can you improve the numbers you do controlā¦
So you naturally move closer to the ones you donāt?
Make it a great āright-numbered ā week!
EG
PS:
PPS:
Every email is based on what you ask for ⦠the more somethingās asked for, the faster it finds its way to the top of the to-write-about pile
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